I live in Beaumont, can I pick up my order?
Sure you can! We will call you when it is ready and you may pick up your order at 250 Dowlen Beaumont, Texas 77706. Please choose this option at check out. If you choose the shipping option, your order will arrive by mail.
Can I bring something of my own to you to be monogrammed?
Yes! We are happy to monogram outside items. They may be dropped off at 250 Dowlen Beaumont, Texas 77706 Processing times for those items will be posted daily.
Can I place a phone order?
We are happy to take a phone order, but please note:
If we have customers in the store, we will need to take your number and call you back when a team member is available to give you undivided attention.
Placing an order on the phone WILL SLOW DOWN THE ORDER...you are creating added steps by placing an order via phone. The website allows us to have all your information in writing and place your items into the production line. If you place an order by phone, we will still need to verify it in writing. Once the order is taken, it will go to the customer service team who will email you confirmation within 24 hours. Your order will not proceed to production until you have sent confirmation back to customer service. RUSH service is not available on phone orders.
How do I place a bulk order?
We would love to help you with an order for your sorority organization or business. Please submit a CONTACT US form and we will set up a time to discuss options and pricing.